- No internet — one device only — Forget Wi-Fi + reconnect, or restart only that device
- No internet — all devices — Power-cycle router: OFF → wait 30s → ON → wait 90s
- Router on but no internet — Change DNS: set to 8.8.8.8 / 8.8.4.4 (Google) on router settings
- Confirm ISP issue — CMD → ping 192.168.1.1 (router replies) but no google.com → call ISP
- Slow Wi-Fi on far device — Log in to 192.168.1.1 → change 2.4GHz channel to 1, 6, or 11
- Factory reset router — Hold RESET button 10–30s. Last resort — must reconfigure from scratch
★Wi-Fi channels 1, 6, 11 are non-overlapping (2.4GHz). Neighbours on same channel = congestion. Use 5GHz band for speed; 2.4GHz for range.